The Glen at Highpoint, Dallas: Pricing, Floor Plans, and the Maintenance Complaint Pattern

One-bedroom units at 9050 Markville Dr run 600 to 862 square feet and started between $889 and $909 across three independent listing pulls made in May and June 2026. Two-bedrooms run 866 to 1,073 square feet from $1,099. The property’s listings disagree with each other on two counts: eight floor plans versus fourteen, and one pool versus three. Both are resolved below. Confirm current price and availability directly with the leasing office before a tour, since every figure here can move within weeks.

apartment complex exterior

Floor plans, pricing, and what’s currently listed

Pricing across aggregators clusters tightly but not perfectly. Three independent pulls in May and June 2026, RentCafe, Apartments.com, and Apartment Finder, put one-bedroom starting rent at $889 to $909 and two-bedroom starting rent at $1,099. A fourth listing, ApartmentGuide, still shows $899 as its posted figure, but that page carries a January 2023 timestamp; treat it as stale rather than current, and it’s the clearest illustration on this topic of why a price without a date is close to meaningless.

Unit type Bed / bath Square feet Price (as reported) Source and date
One-bedroom, general 1 / 1 600 to 862 $889 to $909 RentCafe, Apartments.com, June 2026
Two-bedroom, Brazos plan 2 / 2 958 to 1,073 Not separately listed glenathighpoint.com
Two-bedroom, general 2 / 2 866 to 1,046 From $1,099 RentCafe, June 2026

The Brazos plan is one of the property’s named two-bedroom layouts; general aggregators fold it into a wider 866 to 1,073 square foot band rather than pricing it on its own, which is why the middle row shows a size but not a separate price.

There is no in-unit laundry. Washer/dryer connections exist inside units, but the machines themselves are shared, on-site facilities, and utilities are billed separately from rent, per Apartments.com’s Q&A section for this listing. The property was built in 1984 and has 708 units across three stories, according to Apartment Finder, a detail none of the marketing-facing listings mention.

What’s included in rent, and is there in-unit laundry? No. Laundry connections exist in the unit, but washers and dryers are shared, on-site machines. Utilities are billed separately and are not part of the base rent.

floor plan layout diagram

Amenities, and the discrepancy no listing site resolves

Two facts about this property contradict each other depending on which listing is read. The official site and every major aggregator that mirrors its copy (Apartments.com, Zillow, Apartment Finder) describe eight floor plans and a single swimming pool with an outdoor hot tub. HAR.com’s listing, built from AI-generated property copy the site discloses as such, describes fourteen floor plans, three pools, two hot tubs, and cabanas.

Amenity Lower figure (source) Higher figure (source) More independently corroborated
Floor plan count 8, Zillow, Apartments.com, glenathighpoint.com 14, HAR.com The 8-plan figure; three sources agree independently, HAR’s AI-generated page stands alone
Pool count 1, same three sources 3, HAR.com The 1-pool figure, for the same reason
Hot tub count 1 2, HAR.com The 1 figure
Perimeter security Not mentioned Gated entrance and perimeter fence, HAR.com Unresolved; no second source confirms or denies a gate

The likely explanation for the gap is that HAR’s AI-generated copy either counted amenities from a sister property under the same ownership or inflated the figures during generation; the page carries no verification step for either number. A visitor can settle this in under a minute on a tour by counting pools directly, the one piece of due diligence every current listing skips.

pool amenity discrepancy

Is The Glen at Highpoint pet-friendly? Yes. Cats and dogs are accepted with management approval, a $300 non-refundable pet fee applies, and the property lists an on-site dog park; a set of breed restrictions common to Dallas-area complexes (German Shepherd, American Pit Bull Terrier, Rottweiler, and several others) applies.

Location: schools, transit, and what’s within reach

neighborhood transit map

The address sits in Richardson ISD. The zoned elementary campus, Stults Road, carries a GreatSchools rating of 3 out of 10. LBJ/Central, the nearest transit stop, is 0.4 miles away; Dallas Love Field is a 21-minute drive and DFW International runs closer to 28 minutes.

What residents report

resident review pattern chart

Two rating platforms carry independent review corpora for this address, and a regulatory profile carries a third kind of signal entirely.

Platform Reviews Rating / status Top strength cited Top complaint cited
ApartmentRatings 473 3.1 / 5 aggregate Grounds and landscaping, rated 5/5 in one survey snapshot Maintenance responsiveness and noise, rated 1/5 in another snapshot
Yelp 72 Star average not published in the reviewed listing Not separately broken out Not separately broken out
Better Business Bureau 4 complaints filed F rating Not applicable Failure to respond to 3 of the 4 filed complaints

The category scores on ApartmentRatings don’t move together. Grounds and appearance score well in most survey periods; maintenance effectiveness, noise, and safety score poorly in several. That split, not a single average, is the useful signal: a visitor prioritizing curb appeal and a well-kept pool area is reading a different property than one prioritizing a fast maintenance turnaround.

Grounds and amenities

The landscaping and pool areas draw consistent praise, and leasing-office staff earn specific, repeated mentions by name in reviews collected as recently as February 2025 on the property’s testimonial page.

Maintenance, noise, and safety

The most specific recurring complaint centers on a single maintenance ticket, an oven repair, reopened six times without resolution. Thin window insulation and late-night noise from neighboring units make up the second cluster; both issues appear independently on ApartmentRatings and Yelp.

The BBB’s F rating for this business is a matter of public record, not a resident’s characterization: the Bureau’s profile lists four complaints filed against the property and notes a failure to respond to three of them, with the file open since August 2000. An F rating reflects complaint handling and responsiveness, not a verified measure of unit quality or safety.

How does maintenance response time compare to what’s promised? Reviews describe delays running into weeks for non-emergency repairs, with one documented case (an oven) reopened six separate times. No maintenance SLA is published in any listing reviewed for this page.

Who this fits, and who should look elsewhere

apartment decision checklist

A renter prioritizing pool access, landscaped grounds, and a below-metro-average price, the listing runs roughly 22% under the Dallas metro average per Apartment List, is looking at a property that consistently delivers on those specific points. A slow maintenance turnaround and thin window insulation, both documented, recurring complaints rather than one-off reports, are the real tradeoff for anyone who needs guaranteed quiet or fast repairs.

There’s no fixed, published cost for getting this wrong. What exists instead is a lease with its own early-termination terms, which vary by unit and by the specific promotion in effect at signing. A renter who signs during a discounted move-in special and then breaks the lease within the promotional period typically forfeits the incentive and owes a termination fee defined in that lease, not a number this page, or any of the listings behind it, publishes.

Leasing logistics: contact, the current special, and what to verify on a tour

leasing office contact

Three independent sources, HAR.com, Yelp, and the BBB profile, list the same leasing contact: (972) 437-5101, under management company Priderock Capital. As of the property’s floor-plan page, the active promotion is “$1 Move In & $500 off July Rent” on a 13-month lease; that specific offer, tied to July, is only valid this month and should be confirmed directly rather than assumed to still apply on a later visit.

Worth verifying in person: the actual pool and hot tub count (settling the 1-versus-3 discrepancy above), whether the unit being toured has the thin-window issue reviewers describe, and the current, signed termination-fee language rather than a verbal estimate.

Is the early-termination fee the same for every lease here? No. It depends on the promotion active at signing and the specific lease term; none of the listings reviewed publish a flat number, so it has to be confirmed in the lease itself.

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