The Palmer at Las Colinas (2940 W Royal Ln, Irving, TX 75063): Facts, Pricing, and Resident Reports

Quick Facts

HAR’s own headline rent range, $1,281 to $2,322 per month, carries no visible check date and should not be read as current.

How many units does The Palmer at Las Colinas have?HAR.com states 475 units built in 1991; Redfin states 31. The two figures conflict, and neither source explains its count.

Ownership and Management History

The property has changed operators at least twice in the past decade. A Yelp listing active in 2018 and 2019 branded the community “The Palmer at Las Colinas Apartment Homes by US Residential.” By 2025, staff were signing resident-review responses from @cortland.com addresses, and reviews dated as late as November 2025 name the Cortland team directly. A ForRent review posted afterward describes a switch to “THE PAC, Preferred Apartments Community” and notes that positive Google reviews ran “till Dec 2025 since Cortland was the owner,” pinning the transition to roughly the end of 2025. From there the trail splits: HAR’s live page brands the property as Preferred Residential Mgt, while Nextdoor’s business listing gives a [email protected] contact tied to the liveatthepalmer.com domain. The county record behind the parcel, Ensenada Las Colinas 3, Block A, Lot 1, 18.4319 acres, shows a deed recorded June 28, 2016, which predates all of this and confirms land ownership at that date, not who leases units today. Confirm the current operator by phone before touring, since the online directories don’t agree with each other.

Is The Palmer at Las Colinas still managed by Cortland?Not as of early 2026. Resident reviews document Cortland running the property through at least November 2025, but a later review and the property’s current listings point to a different operator, and two directories name two different companies.

Location and Commute

Figures per Apartments.com, which is the only source that publishes methodology for these distances. Marketing copy for the property names Citigroup and McKesson as nearby employers, while a listing aggregator names Kimberly-Clark, ExxonMobil, and Commercial Metals for the same claim, and no source gives a distance for any of them; that figure is left out here rather than estimated.

Schools

The address falls in the Coppell Independent School District, confirmed independently by Redfin and Apartments.com. Attendance zones can shift by street or by building within a large complex, so confirm the assigned campus directly with the district before treating this as fixed.

What school district is The Palmer at Las Colinas in?Coppell Independent School District, confirmed by two separate listing sites. Verify the exact assigned campus with the district, since boundaries can change.

Amenities

Units carry granite counters, walk-in closets, and washer/dryer connections; the grounds include a resort-style pool, a leash-free bark park, and a fire pit lounge. None of this is unusual for the submarket, and none of it is independently verified beyond the property’s own marketing pages.

What Residents Report

Pulled from ApartmentRatings and a corporate-housing aggregator, three friction points recur with enough specificity to be more than noise: a roach infestation traced to a cracked ceiling sprinkler line, treated with bait and gel over an extended period and ultimately resolved by transferring the resident to another Cortland-managed property; a carport-assignment complaint where a resident was placed away from their building, with management maintaining that assignments are always the nearest available one; and a billing complaint describing confusing, separately timed rent and utility charges. A review filed after the 2025-to-2026 management change adds a fourth pattern: service requests reportedly took about a week to action under the newer team, alongside a complaint about pothole-damaged internal roads. This is resident testimony, not an inspection record, and should be weighed as such.

Has The Palmer at Las Colinas had pest-control issues?A documented roach infestation appears in at least one detailed resident review, traced to a cracked ceiling sprinkler line and treated with bait and gel; management ultimately transferred that resident to a different property.

Pet Policy and Parking

Cats and dogs are both accepted, with no weight limit stated on the property’s HAR listing. Covered carports come standard, and private detached garages are available for an extra $100 per month.